Pertanyaan yang Sering Diajukan
Perusahaan
Bisakah Anda berbicara bahasa lain?
Ya, kami memiliki staf pemasaran berbahasa Mandarin yang siap melayani Anda. Silakan tinggalkan kontak Anda, agar kami tahu cara menghubungi Anda!
Apakah mungkin untuk melakukan kunjungan perusahaan?
Tentu saja! Kami akan senang mengajak Anda berkeliling. Kapan pun Anda ingin datang, kami siap menyediakan layanan penjemputan di bandara dan mengajak Anda berkeliling gudang.
Sampel
Bisakah saya mendapatkan sampelnya?
Tentu saja! Mohon informasikan kepada kami daftar sampel yang Anda inginkan, dan kami akan mengatur pengirimannya untuk Anda. Harap dicatat bahwa sampel dan biaya pengiriman gratis, jadi Anda hanya perlu menunggu.
MOQ
Is there any minimum order?
Yes, but no worries because 10 pcs are already good to go!
Customization
Are there any other products that are being offered aside from the ones shown in the website/catalogue?
Yes, there are. Due to diverse varieties of product types, colors, and sizes, we have only included the most common products in our website and catalogue. Find out more about other products from our marketing officer, or feel free to send us the photo of products that you are looking for.
Price
Where to find the prices?
You can also reach out to us and we will provide you the FOB and CNF prices.
Are there special offers or discounts?
Yes, there are special monthly offers. Discounts are usually negotiable, so do reach out to us for more.
How long does the price offer last for?
It varies upon seasons and stock availability. But, normally our price offer lasts for 1 month.
Payment
What are the payment terms?
Only 50% of down payment is enough to get your orders processed and shipped! You can be rest assured, as you certainly can complete the payment after you have received the scanned shipping documents (Bill of Lading, Certificate of Origin (if any), Delivery Note and others). Do request for any payment term adjustments in the, we'd do anything in our capacity to help you.
What are the payment methods?
Mostly we accept bank remittance and cash.
Product
How to order?
Only 50% of down payment is enough to get your orders processed and shipped! You can be rest assured, as you certainly can complete the payment after you have received the scanned shipping documents (Bill of Lading, Certificate of Origin (if any), Delivery Note and others). Do request for any payment term adjustments in the, we'd do anything in our capacity to help you.
What are the payment methods?
You can send us the purchase order or the list of items that you require. Once you have approved the pro-forma invoice, we will provide you the shipping schedule and arrange for shipment. For details, please do leave us a message and we will get back to you ASAP. We'd be happy to assist you throughout the entire process.
Logistics
How long will the lead time be for non-ready products?
Lead time ranges between 1 week to 3 months depending on the product type and order quantity.
What kinds of packaging are available? Is there customised packaging?
To satisfy vast varieties of customer's needs, we offer different kinds of packaging material with many sizes! Customised packaging as per your company request is also available!
When is the delivery time?
Normally, it is 2-8 weeks. This varies upon shipping space and stock availability. But, the fastest can be 3 days after an order is placed.
What shipping documents do you provide for every shipment?
Copy of Purchase Order, Commercial invoice, packing list, and delivery note are the basic documents for every shipment. Other documents will be provided per your request.