1. Introduction This Warranty Policy outlines the warranty terms for products purchased from Goenakan Indonesia.

2. Warranty Period We offer a 30-day warranty on all products we sell, starting from the date of purchase.

3. Warranty Coverage This warranty covers product defects due to manufacturing defects. The warranty does not cover damages caused by:

  • Improper use
  • Accidents or natural disasters
  • Modifications made by third parties
  • Normal wear and tear

4. Warranty Claims To make a warranty claim, please contact our customer support team at goenakan.id@gmail.com and provide proof of purchase. You may be required to return the defective product to us.

5. Replacement or Repair If your warranty claim is approved, we will either replace the defective product with a new one or repair it.

6. Exclusions This warranty does not cover:

  • Products that have been modified or repaired by third parties.
  • Products that have been damaged due to normal wear and tear or misuse.
  • Products sold “as is”.