Goenakan Indonesia is committed to providing the best shipping service for our customers. We offer free shipping on all orders. Shipping will be done through our selected courier service.
Shipping Options:
- Standard Shipping: We will ship your order via local expeditions with an estimated delivery time of 3-15 days.
- Other Shipping Options: If you wish to use a different courier service or upgrade your shipping service, you can contact our customer support team. Additional fees will apply and will be discussed with you prior to shipping.
Important:
- Shipping Address: Please ensure that your shipping address is correct and complete. We are not responsible for any delays or errors caused by incorrect shipping information.
- Delivery Time: Delivery times may vary depending on your location and other external factors.
- Packaging: All products will be securely packaged to ensure safe delivery.
- Order Tracking: You will receive a tracking number once your order has been shipped. You can track your order through the website or app of the courier service we use.
- Damaged or Lost Packages: If your package arrives damaged or lost, please contact our customer support team immediately. We will investigate the matter and take necessary actions.